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#1 |
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![]() I recently bought a Seagate Backup PLus 3TB external hard drive. I have plugged it into my computer, which has Windows XP, opened My Computer and it says the volume has 1.99TB of free space and its total size is 1.99TB. I looked at the back of the drive where the registration information is and it says this is a
PN: 1DXAP3-500 3 TB. Has there been a mistake of some kind somewhere? Is this a drive that is supposed to be three terabytes and is actually only two? If it is three, what happened to the other terabyte of space? Thank you for your help. |
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#2 |
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![]() I'm a Mac user not a Windows user, so I don't know much about the system, but if you google windows xp external drive size limit you'll see that most answers say that XP supports a maximum of only 2 TB for external drives.
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#3 |
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![]() this directly connected to the motherboard. if not there's also a chance you've maxed out your docking station. my original Axio's which were great only went to 1 TB
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![]() Its not just the OS, but also hardware limitations when you exceed 2TB (motherboards need to support UEFI partitions, ordinary BIOS is maxed out). Basically its a problem: older kit probably will never be compatible with 2TB+. Its down to there not being enough digits in the addressing to reference 3TB (which is why you can 'see' only 2TB - and its prob not stable)
Have Linuxes with the same problem, hardware issue not OS. Good luck |
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![]() It's an OS issue. XP doesn't support the addressing type needed for drives that large.
> http://support.microsoft.com/kb/2581408 Most (HDD) manufacturers provide tools to overcome this issue. |
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![]() Many props to the poster for still using XP. I still find that OS to be rock solid for the Windows platform and of course it had its rocky beginnings but over time that really performed exceptional.
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![]() Yeah, I agree that when WinXP 1st was released it was plague with problems. However after the release of service pack 1, its started to run allot better.
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![]() Thanks for your responses.
I plugged a 3 TB WD My Book external hard drive into my computer via the usb. My Computer showed me its total size is 2.72 TB. The software that came with this drive installed itself with no trouble. Can anyone suggest a reason why this works and the other did not? I'll go to Seagate's website and look for help. |
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![]() Quote:
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![]() As I understand the theory is that the drive caddy is supposed to contain some form of software that resolves any issues.
Seagate's however comes as a download called Discwizard Code:
http://seagate.com/gb/en/support/downloads/beyond-2tb/ http://seagate.com/gb/en/support/internal-hard-drives/enterprise-hard-drives/atlas-10k/discwizard-master-dl/ Quote:
How do I know this? I have a hot swappable caddy and two 3TB Seagate Drives, my first caddy (USB 2) would not work despite my version of Win7 and MoBo supposedly being okay, so I used discwizard, which gave me those two partitions. The supplier of the caddy then replaced it with a USB 3 version when I pointed out that I had bought the 3TB drive and caddy together and they had not told me there may be issues, and that one is fine. |
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