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Old 13th August 2012, 21:27   #1
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Default IE9 disallows JPG file saving?

Last month I did a Java update for IE9 and over the next 10 days, I would slowly lose the ability to save images off that browser as a JPG. After 10 days, the option went away completely but I'd be left with only a PNG and BMP option. Any pic file I tried to save would be pre-filled as "untitled".

This also happened on an older laptop last year, with the same scenario of losing the ability to save as a JPG about 10 days after a Java update. It's never happened before on this laptop (or my last one, either) and my security sweeps show up clean.

By clicking the "Reset" button on the Internet Options tool under the Advanced tab made it all go away. Sure, I had to redo my security, viewing and extension settings, but I have the JPG option back.

Question is, why does this happen? Is it just a coincidence with the Java updates? Is this preventable?

I've done some searching online but there's no solid answer. Hoping someone here can shed some light on the matter (and I'm sure, I'll get some good natured flack for using IE..., but keep in mind I use Chrome when I need my PlanetSuzy!)
Last edited by LongHorse; 13th August 2012 at 21:27. Reason: Title error
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Old 13th August 2012, 22:38   #2

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Delete IE9 and install Firefox although that browser has issues as well.
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Old 13th August 2012, 23:06   #3
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I don't use IE9 but based on your description it sounds like a Java issue. As far as prevention, it sounds like the simple way is just don't update Java.
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Old 13th August 2012, 23:07   #4
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Use whatever browser floats your boat; I use FF for anything I don't want the wife to know IE9 for anything that she's welcome to see.

From the Microsoft answers site:


Method 1:
Try to disable saving encrypted pages.
a. Open Internet Explorer.
b. Click Tools.
c. Click Internet Options.
d. Click the Advanced tab.
e. Under security option, uncheck the option”Do not save encrypted pages to disk.”
f. Then click View, and click Refresh.


You skipped straight to method two, which was full reset.
Whether something in Java causes this; I cannot say.
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Old 14th August 2012, 01:11   #5

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The actual problem your hitting is that the file your trying to save as a .jpg is not a .jpg.

Try it on here for an example:-

Go up to Gwynd image and right-click and save as. You will get the png and bmp options. The image is a png and internet explorer can only save this as png (portable network graphic) or bmp (basic bitmap). It does not have a codec that will do a conversion on the fly to jpg.

Go up to the very top of the page and right-click on the image of "planet suzy forums". Now the jpg option will appear as that is a jpg image.

However, it can also be due to damaged files in your temporary internet files, so follow the instructions on this page to fix - http://support.microsoft.com/kb/810978
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Old 14th August 2012, 19:34   #6
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Quote:
Originally Posted by abraxus335 View Post
Delete IE9 and install Firefox although that browser has issues as well.
Can't. I need IE9 to run software from a company I consult for and an astronomy forum I admin. I pretty much use Chrome for most everything else. I know there's some diehard FF fans, but I'll stick with Chrome (and IE9 'cause I have too...)

Quote:
Originally Posted by asianpornlover View Post
I don't use IE9 but based on your description it sounds like a Java issue. As far as prevention, it sounds like the simple way is just don't update Java.
I've read that most Java updates are either unnecessary or that avoiding them would not harm or degrade your browsing experience. I wonder if that's true?

Quote:
Originally Posted by Gwynd View Post
Use whatever browser floats your boat; I use FF for anything I don't want the wife to know IE9 for anything that she's welcome to see.

From the Microsoft answers site:


Method 1:
Try to disable saving encrypted pages.
a. Open Internet Explorer.
b. Click Tools.
c. Click Internet Options.
d. Click the Advanced tab.
e. Under security option, uncheck the option”Do not save encrypted pages to disk.”
f. Then click View, and click Refresh.


You skipped straight to method two, which was full reset.
Whether something in Java causes this; I cannot say.
I'll try that. Never knew what that option really did anyway so we'll see.

Quote:
Originally Posted by Kytestar View Post
The actual problem your hitting is that the file your trying to save as a .jpg is not a .jpg.

Try it on here for an example:-

Go up to Gwynd image and right-click and save as. You will get the png and bmp options. The image is a png and internet explorer can only save this as png (portable network graphic) or bmp (basic bitmap). It does not have a codec that will do a conversion on the fly to jpg.

Go up to the very top of the page and right-click on the image of "planet suzy forums". Now the jpg option will appear as that is a jpg image.

However, it can also be due to damaged files in your temporary internet files, so follow the instructions on this page to fix - http://support.microsoft.com/kb/810978
The damaged Temp Int files might be a problem but since I did a full reset, there's really nothing there to fix. If it happens again, I'll keep this in mind. As for the example of saving, while that's an occasional hiccup because of type of file, my problem was literally trying to save a valid JPG but not having that option.

Thanks for all the help, dudes. Knew I could get straight answers that are easy to follow.
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Old 14th August 2012, 20:34   #7
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Quote:
Originally Posted by abraxus335 View Post
Delete IE9 and install Firefox although that browser has issues as well.
Don't you just HATE answers like this! Stupid.

Anyway...

PLEASE MAKE sure that you update Java at ALL costs! It's in the top 10 'Don't use if you can help it' along with Acrobat. If you don't update web pages will and can inject blaa blaa straight onto your computer. If you must have it at least try to disable the add-in.

Click the Cog, manage add-ons. Currently loaded add-ons and also change that to Run without permission. You might also want to change your pop-up blocker to High instead of medium.

The simple matter of the fact is that IE9 can be very, very secure but people would rather listen to people that have no idea what they're talking about and change browers. There are valid reasons to stay or change but base security isn't one of them.

you can also add this to your hosts file to protect your computer no matter what browser.

http://someonewhocares.org/hosts/


P.s. I use Opera and IE9. I've also had the same issue as you and clearing the cache resolved the problem
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Old 8th October 2012, 06:27   #8
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Anything can be saved as ANY EXTENTION even if its not there!!

Just enter " then the name you want then . and the extention and then add "

Like so: "Example.jpg"

It will be saved as a JPG


Good luck!
Last edited by 4dude; 12th November 2012 at 09:35.
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